Vietnamese cafe in Westminster London

  This was our first Viet meal and we wanted it to be memorable. It was but for the wrong reasons.

Firstly, I have to say the food was excellent.... read more Really tasty.

But the poor service was sadly the memorable part and needs addressing. Plenty of staff, but no one rushed to take our order once we put the menus down, we had to ask them after several awkward minutes. I asked for one of the two Viet beers to be told neither were available. So I asked for a Peroni and was served a Corona instead - I just went with it. My wife asked for still water - this never turned up and we had to ask again.

Our starters came out at different times - I can accept this given the freshness of the cooking. But then our plates weren't cleared and we sat for ages like this until the mains arrived with the empty starter plates still on the table. Despite me telling the waiter to clear our plates first before serving the mains, he ignored me and while trying to force a space between the empty plates clipped my bottle of beer which tipped and spilled into my lap. Great before a night out in the theatre.....

He fussed around with loads of napkins and mopping the floor around me. Remarkably, once cleared I had to ask him for a replacement beer without being offered one, which he brought and told me 'on the house'. Well, yeah.

We finished our meal and the final straw was the bill arriving with the service included. No chance. It was removed quickly and we paid up and left.

I hope you have a better experience.

  Customer service was amazing. Food arrived promptly and tasty. The mango milk shake was to die for. Would highly recommend a trip in.

  This little ‘cafeteria-style’ restaurant is tucked away on Haymarket right off Piccadilly Circus and next to Leicester Square which makes it perfect for a quick meal before or after theatre... read more or a musical.

They are also extending the Eat Out to Help Out scheme until the end of September and it’s on EVERY DAY including Friday and Saturday so I would not hesitate!

I had the mango shake (delicious with just the right amount of sweetness to still be refreshing), summer rolls with prawns (fresh and light, could maybe have used some more items for texture like thinly sliced carrots but otherwise perfect) and fried spring rolls (perfection! could have had a whole meal of these), for main chicken with rice noodles and veggies (it was well seasoned although they provide soy sauce and sriracha on the side should you need it), and lastly a Vietnamese iced coffee (again a perfect level of sweetness which I’m very sensitive to so they really know how to balance it right), and mochi icecream (coconut and mango were my favourite flavours).

I’d go back here anytime just for the super friendly service. Alina our server was absolutely lovely and Ludmila the host made us feel super welcome.

Please note: the lovely people at VietCafe invited me for a complimentary meal but all opinions are my own.

  My sister and I just went to Viet Cafe tonight. The food is diverse, healthy and fresh. Very good value for money, especially in Central London. The place was very... read more clean. Staff very helpful and friendly. Music was good too but not loud. Will come back for sure

  Visit this wonderful cosy restaurant every time we come to the theatre district, last time to see Harry Potter at the Palace. The food is perfect and beautifully served by... read more a very attentive staff. Keep up the good work and we will be back.